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Returns & RefundsUpdated January 20, 2024

How do I return an item?

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Our Return Process

We want you to love your purchase! If you're not satisfied, returns are easy.

Step 1: Start Your Return

  1. Go to the Returns Portal
  2. Enter your order number and email
  3. Select the items you want to return
  4. Choose a return reason

Step 2: Print Your Return Label

After submitting your return request, you'll receive a prepaid return label via email. Simply print it and attach it to your package.

Step 3: Ship Your Return

Drop off your package at any authorized shipping location. You can find locations near you on our returns page.

Step 4: Get Your Refund

Once we receive your return, we'll process it within 3-5 business days. Your refund will be issued to your original payment method.

Return Policy Details

  • You have 30 days from delivery to start a return
  • Items must be unused and in original packaging
  • Return shipping is free for defective items
  • Standard returns have a small shipping fee

Exchange Instead?

Looking for a different size or color? You can choose to exchange your item instead of returning it for a refund.

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